In response to increased traffic across our suite of software products, we are excited to announce that Plymouth Rocket will be moving to a new, robust, cloud-based server infrastructure.
What's in Store for You
✨ Enhanced Performance: You can expect to experience faster processing speed and less downtime for EventKeeper, TixKeeper, and KitKeeper.
🛡️ Improved Security: Your data's security is our top priority. The new cloud infrastructure allows us to safeguard library and patron data better than ever before.
🌐 Expanded Features: Our new server allows us to bring back features that had to be disabled due to the limitations of our previous provider.
What to Expect From This Upgrade
🛠️ Tool Enhancements: We'll be implementing updates to improve the overall functionality of EventKeeper, TixKeeper, and KitKeeper.
🔄 Data Migration: Your data is precious, and we're handling it with the utmost care. Our migration process ensures a secure transfer to the new cloud environment.
Your Role in This Transformation
Sit back, relax, and enjoy a better Plymouth Rocket experience. If you are a customer who subscribes to our Patron Authentication add-on, you should have received instructions about updating your ILS information for this switch. If you subscribe to Patron Authentication and have not received this notice, please get in touch with us so we can assist you.
For service updates, please refer to www.plymouthrocket.com. If you have additional questions, please don't hesitate to reach out to us at hello@plymouthrocket.com or www.plymouthrocket.com/support.
Thank you for your unwavering support as we elevate your Plymouth Rocket experience to new heights. We can't wait for you to reap the benefits of our cloud migration.
Exciting times await – stay tuned for a faster, more secure, and accessible future!
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